Repair & Maintenance
Our service work can be divided into two categories; reactive and proactive. The reactive work is taking care of immediate needs such as a leak, an emergency issue, or other need for roof work. Our proactive work is aimed at ways to extend the serviceable life of your roof and to hopefully recognize issues before they become an emergency.
Our Service Techs have experience with many different types of systems and this knowledge helps them identify issues in a particular type of system.
We utilize an infrared camera to assist in detecting areas of moisture in the system.
When the source of the leak is difficult to identify we have a checklist of procedures to be followed so we can systematically eliminate components of the system until we find the source and can repair it.
Once the issue is identified our Techs have the appropriate materials with them to make the proper repair in accordance with the system and warranty requirements.
These issues normally occur during some type of weather event or other direct cause.
A temporary solution may be required to prevent further property damage until the permanent solution can be put in place.
Our Service Department has the required experience to address these issues.
We have Service Techs on call after hours, on weekends, and when any major weather event that might create unusual damage is predicted.
One of our favorites sayings is; “Your roof protects your most valuable assets, who is protecting your roof?”. Too many times the answer is “no one”. It is very easy to take an “out of sight, out of mind” approach to your roof. That is, until you start having roof issues.
Soft Wash uses chemicals recommended by ARMA (Asphalt Roofing Manufacturers Association) to clean the shingle roof without pressure washing. The solution is not toxic to landscaping, is biodegradable and becomes a salt once it dries. It will kill and remove the black algae that creates black streaks on roofs in our area. Our region is in the humidity zone that encourages the growth of black algae. It will also kill moss and its spores as well as lichen. This same soft wash system can be used to clean algae and mildew from exterior siding and brick. It can also clean decks, walls and driveways. Let us make your stained roof look new!
We have Techs trained to work on all aspects of a residential roof.
We will perform repairs on the following types of residential roofs:
Asphalt shingle roofs
Slate / Tile roofs
Gutters and downspouts
Chimney flashing and caps